Privacy Policy

Introduction

Australian Wiring Solutions (“we”, “our”, “us”) is committed to protecting the privacy of personal information collected through our website auswiring.com.au, our contact forms, social media advertising, and any other interactions with our business.

This Privacy Policy outlines how we collect, use, store, and disclose personal information in accordance with the Australian Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

Information We Collect

We may collect the following types of personal information:

• Name
• Phone number
• Email address
• Business name and address
• Details of your project or enquiry
• Any other information you provide to us through our contact forms, lead forms, phone calls, or email correspondence

How We Collect Information

We collect personal information through:

• Our website contact form at auswiring.com.au/contact
• Meta (Facebook and Instagram) lead forms
• Google Ads lead forms
• Phone calls and email enquiries
• In-person meetings and site assessments

How We Use Your Information

We use your personal information for the following purposes:

• To respond to your enquiry or quote request
• To provide our services including site assessments, quotations, and installations
• To communicate with you about your project
• To send invoices and process payments
• To comply with legal and regulatory obligations

We do not use your personal information for direct marketing unless you have given us consent to do so. You may opt out of marketing communications at any time by contacting us.

Disclosure of Information

We do not sell, rent, or trade your personal information to third parties. We may disclose your information to:

• Our employees and contractors for the purpose of delivering our services
• Third-party service providers who assist us with website hosting, advertising platforms (Google, Meta), and business operations
• Government authorities or regulators where required by law

Cookies and Website Analytics

Our website may use cookies and third-party analytics tools including Google Analytics and Meta Pixel to collect non-personally identifiable information such as browser type, pages visited, and time spent on our site. This data helps us improve our website and advertising. You can disable cookies through your browser settings.

Data Storage and Security

We take reasonable steps to protect your personal information from misuse, interference, loss, unauthorised access, modification, and disclosure. Personal information is stored on secure servers and access is restricted to authorised personnel only.

Access and Correction

You have the right to request access to the personal information we hold about you and to request corrections if it is inaccurate, incomplete, or out of date. To make a request, contact us using the details below.

Complaints

If you believe we have breached the Australian Privacy Principles, you may lodge a complaint by contacting us. We will investigate and respond within 30 days. If you are not satisfied with our response, you may contact the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au.

Contact Us

If you have any questions about this Privacy Policy or how we handle your personal information, please contact us:

• Email: info@auswiring.com.au
• Phone: 0402 024 455
• Website: auswiring.com.au/contact

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page. This policy was last updated in April 2026.